
Welcome to Gingerwood HR & Coaching Ltd
Bespoke HR Services and Strengths Based Coaching

About
I'm Susan Blackman and at Gingerwood HR & Coaching, I specialise in providing tailored HR & coaching solutions for small to medium-sized businesses.
Leveraging my Gallup strengths, I adopt a unique approach to support SMEs with their people-related needs.
My ability to build genuine relationships allows me to understand the unique challenges each business faces. By arranging effective strategies tailored to individuals and your specific business, I ensure that solutions are not only practical but also impactful. My strong sense of responsibility drives me to deliver results, while my self-assurance instills confidence in my clients and myself.
This unique combination of strengths sets me apart from other HR providers and ensures I create meaningful change that truly enhances your businesses performance.

Strategic HR Leadership & Transformation
With over 15 years of HR leadership across commercial, not-for-profit, and PE-backed environments, I specialise in designing and executing people strategies that unlock business growth. My approach is pragmatic and results-driven—whether advising CEOs or partnering with founders, I help organisations translate their vision into actionable HR plans. I’ve led multi-country teams through complex transformations, delivering measurable improvements in engagement, retention, and operational efficiency for businesses from 10 to 3,500+ employees

HR Operations Optimisation - National & Global
I understand the unique pressures small and mid-sized businesses face. I’ve revolutionised HR operations for scaling companies by implementing fit-for-purpose HR technology, streamlining processes, and introducing best-in-class policies. I've launched shared service centres, led successful M& A integrations consistently delivering best-in-class people integration and transition activities recognised at board level. These changes have reduced admin time by 50%, eliminated costly agency fees, and ensured compliance with UK and international standards. My experience means you get big-company expertise, tailored to the needs and budgets of ambitious SME's.

Employee Experience, Engagement & Total Rewards
I am passionate about creating exceptional employee experiences that drive engagement and retention. My work includes leading comprehensive reviews of compensation and benefits, introducing innovative reward structures, and securing significant investment in fair pay and enhanced benefits. By implementing new engagement survey tools and performance management frameworks, I have helped organisations boost engagement scores and foster cultures where people thrive

Leadership Development, Coaching & Inclusion
As a Gallup Certified Strengths Coach and experienced facilitator, I design and deliver leadership development programmes that unlock potential at every level. I pioneered the ‘Lead & Inspire’ programme for C-suite leaders, embedding strengths-based coaching to build high-performing teams. My commitment to inclusion is demonstrated by launching sector-first DE&I audits, embedding equity into policies, and championing mental health and wellbeing initiatives that make a real difference to organisational culture
Gingerwood's Services
Explore the range of services tailored to meet your HR and coaching requirements. From recruitment to training, I am here to support you every step of the way.
Consulting
Gain valuable insights and strategic guidance through my consulting services. I provide expert advice to help you navigate complex HR and coaching challenges.
Training & Development
Empower your team with specialised training programs. From leadership development to performance management, I offer customised solutions to enhance skills and productivity.
Coaching
Unlock your full potential with my professional coaching services. I will work closely with you to achieve personal and professional growth.